Last Updated: 5th October 2025
This Privacy Policy explains how LancasterGate.co.uk (“we”, “us”, or “our”) collects, uses, and protects personal information when you visit or interact with our website https://www.lancastergate.co.uk.
We are committed to protecting your privacy and complying with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
By using this website, you agree to the terms of this Privacy Policy.
1. Who We Are
LancasterGate.co.uk is an independent online guide dedicated to showcasing the Lancaster Gate area of London.
We are not affiliated, associated, authorised, endorsed by, or in any way officially connected with the City of Westminster, Westminster City Council, or any other official organisation.
Data Controller: LancasterGate.co.uk
Email: support@lancastergate.co.uk
Website: https://www.lancastergate.co.uk
2. Information We Collect
We only collect information that you voluntarily provide, such as when you:
- Send us an email or contact form message
- Submit a contribution (e.g., text, images, or suggestions)
This may include:
- Your name
- Email address
- Any other details you choose to include in your message
We do not collect any personal data automatically, and we do not use cookies, analytics, or tracking technologies.
3. How We Use Your Information
We may use the personal data you provide to:
- Respond to your messages or enquiries
- Review and (if appropriate) publish submitted content
- Improve the quality and relevance of our website content
- Comply with any legal obligations
We will never sell, rent, or share your information with third parties for marketing or advertising purposes.
4. No Cookies or Tracking
LancasterGate.co.uk does not use cookies, analytics tools, advertising pixels, or tracking scripts of any kind.
Your browsing activity on this site is not monitored, recorded, or shared with anyone.
5. Data Security
We take reasonable measures to ensure your information is protected from unauthorised access, alteration, or disclosure.
Emails and form submissions are stored securely and are only accessible to authorised personnel.
Data is retained only for as long as necessary to respond to your enquiry or fulfil its purpose.
6. Data Sharing
We do not share personal data with third parties except:
- When legally required to do so
- When you have given explicit permission (for example, if you submit content for publication)
7. Your Rights
Under UK data protection law, you have the right to:
- Request access to your personal data
- Request correction or deletion of your data
- Withdraw consent for processing (where applicable)
- Lodge a complaint with the Information Commissioner’s Office (ICO) if you believe your data has been handled improperly
For more information about your rights, visit https://ico.org.uk.
To exercise any of these rights, please contact us at support@lancastergate.co.uk.
8. Data Retention
We keep your personal information only as long as necessary to respond to your enquiry or comply with legal obligations.
Once it is no longer required, it will be securely deleted.
9. Children’s Privacy
Our website is not directed at children under 13 years old.
We do not knowingly collect personal data from children. If you believe a child has provided us with personal data, please contact us immediately so we can delete it.
10. Updates to This Policy
This Privacy Policy may be updated occasionally to reflect changes in the law or the way we operate.
Any updates will be posted on this page with an updated “Last Updated” date.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or how your information is used, please contact:
Email: support@lancastergate.co.uk
Website: https://www.lancastergate.co.uk